Frequently Asked Questions

Q: Do you have a return Policy, if so what is it?
A: Yes, all claims for defective workmanship or shortages must be made within 10 days after receipt of Merchandise. Any Returns after this time will be subject to a 15% restocking fee. Our policy is no refund/credit after 30 days.

Q: How can I request a quote?
A: There are a few ways that you can request a quote: 1) Contact us via Phone Support Department at (813) 501-4906, 2) e-mail quote requests to; please allow at least a 48 hour turnaround for e-mailed quotes, 3) Use our contact us form on the contact us page

Q: How do I know that my order has been processed?
A: Once you've placed an order, you will receive an e-mail confirming your order.

Q: Will I receive a shipping acknowledgement?
A: Yes, shipping acknowledgements are generated at time of order shipment


American Premier Products
1936 Bruce B Downs Blvd #345    Wesley Chapel, FL 33543
Phone: (813) 501-4906    Fax: (813) 406-4921